HITEC 2023: A Masterclass in Hospitality Training

A speaker at a conference
  HITEC 2023: A Masterclass in Hospitality Training – By Alan Younger

Puzzle Partner;

Brian Tracy as soon as stated, “Steady studying is the minimal requirement for fulfillment in any discipline.” This sentiment applies to our private {and professional} lives; a way of curiosity and an urge for food for schooling assist us maintain our minds younger and our insights sharp. The very best leaders in any discipline are those that not solely maintain an open thoughts to studying alternatives however actively search them out whereas consistently difficult their very own beliefs, observations, and biases to higher fortify their views and validate their experience. Studying and innovation go hand in hand, and, with this in thoughts, it ought to come as no shock that HITEC takes nice care to prioritize studying by means of the academic classes supplied to attendees every year.

The 2023 version of HITEC Toronto might be held on the Metro Toronto Conference Centre (MTCC) South Constructing, Toronto, beginning on twenty sixth June. Produced by HFTP, HITEC represents the world’s largest hospitality convention. With hundreds of hospitality professionals and know-how distributors from all over the world in attendance, HITEC supplies exhibitors with the chance to showcase their services to a uniquely certified and influential crowd. On the similar time, hospitality professionals in attendance are offered with the chance to attach with tech distributors and colleagues whereas studying from business leaders through skilled panels and inside mindfully curated academic classes.

There are, in fact, many causes to attend HITEC. Whether or not it is the will to reconvene in individual on the world’s largest hospitality know-how present flooring, community with business friends, get a glimpse on the newest and best in tech, or just have fun the current progress of our business. However the academic classes at HITEC are undoubtedly a spotlight of the occasion. They’re constructed on the again of the HFTP’s core ideas: schooling, social networking, and giving again. A few of this 12 months’s extremely anticipated classes embody:

– The Workforce Focus Has Shifted: Recruitment, Retention, and Work Life Steadiness: Conventional management methods are not efficient within the altering work tradition, and firms are more and more turning to know-how to help this shift. Trade leaders will share their ideas on how know-how can be utilized to assist recruit and retain high quality staff by constructing a person-first work tradition.

– ESG: From Motion to Important Technique: A thought-provoking schooling session exploring the idea of ESG, an abbreviation for environmental, social, and governance, and the way this method helps information hospitality organizations’ sustainability practices.

– The Knowledge Science Toolkit: Go Past RevPar to Enhance Revenue: On this session, attendees will uncover the potential risks of relying solely on a conventional KPI like RevPAR as a profitability indicator, and might be proven some great benefits of leveraging enterprise intelligence instruments that present larger transparency into underlying knowledge.

– Right now’s Traveler: Your Information to Present Expectations: Maintaining with vacationers’ expectations for his or her keep is a ceaselessly shifting panorama within the hospitality enterprise. This panel of hoteliers (led by Journey Channel’s Resort Unattainable host Anthony Melchiorre) invitations attendees to study in regards to the new journey patterns and lodging preferences which have emerged within the post-pandemic panorama. This interactive dialogue will use analysis insights as an example examples of client habits and establish traits.

– How Will You Be Paying? An Exploration of New Cost Choices: This session will cowl new cost sorts resembling crypto, pay by hyperlink, pre-paid, cell wallets, and QR code pay, which have taken a spot subsequent to conventional forex and credit score choices.

– Revolutionizing Expertise: Investing in Infrastructure is the Key to Unlocking Progress: This session will overview concerns of making certain {hardware} and software program upgrades embody satisfactory infrastructure for the general know-how setting that’s essential to the Operator and Proprietor. Moreover, attendees might be offered with the significance of planning and evaluating all techniques, together with help parts to deal with the newest and future know-how developments.

These academic classes are thoughtfully curated primarily based on pertinent business calls for and challenges and purpose to offer attendees with direct entry to main business experience and insights. Furthermore, every schooling session is a chance for attendees to higher join with their friends, discover the newest applied sciences and techniques employed by hospitality consultants, and interact in full of life dialogue surrounding the present state of the hospitality business. As HITEC Toronto approaches, attendees desperate to drive their private {and professional} progress are inspired to make an observation of the schooling classes they want to attend, along with vendor showcases and demonstrations, networking occasions, and celebrations.

HITEC 2023 is shaping as much as be an unforgettable occasion, and I sit up for seeing you all in June!

About Alan Younger

Alan Young

A seasoned enterprise and know-how visionary, Alan Younger is the Co-Founding father of Puzzle Associate, a number one advertising agency centered on the hospitality and journey know-how business.  He’s acknowledged for his provocative perception into how rising know-how impacts industries and the way leaders can higher join with their prospects and staff for sustained progress. Alan additionally sits on a number of resort and journey know-how advisory boards and is thought for his capacity to show troublesome ideas into easy-to-understand concepts that drive significant outcomes and actions. 

He’s a revered thought-leader, battle-tested guide, mentor, and sought-after keynote speaker on the subjects of enterprise technique, progress, transformation, and innovation. Alan focuses on growing enterprise consciousness and believes that every little thing hinges on the ability of communication and efficient storytelling.

About Puzzle Associate

Puzzle Associate Ltd. is a advertising company centered completely on advanced B2B initiatives for the journey and hospitality know-how business. We’re consultants at combining technique and tactical execution in a method that does not simply maximize an organization’s potential; it redefines it. By delivering influential content material, advertising companies, and public relations rooted within the expertise of our crew and examined by means of real-world expertise, we assist our purchasers acquire visibility, elevate their profile and in the end improve their gross sales revenues. We incorporate a holistic mix of paid, earned and owned media, together with inventive companies, into an built-in communications technique to drive model consciousness forward of opponents and ship impactful enterprise outcomes. To study extra, go to puzzlepartner.co.

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