In a interval of accelerating shopper and financial change, the lodging business is being reshaped by a spread of highly effective exterior forces that may really feel past its management. Workers shortages are putting new pressures on enterprise constructions, whereas mass e-commerce adoption and inflation are rapidly evolving the plans and views of the visitors that fill lodge rooms.
To function a brand new supply of reality concerning the fashionable traveller, and to offer an perception into the financial local weather that companies are at present working in, in August, SiteMinder undertook the biggest accommodation-specific shopper survey of its type globally, interviewing over 8,000 travellers throughout 10 international locations around the globe for the creation of its annual Altering Traveller Report.
On this webinar, we search to reply usually uncared for questions resembling how present financial circumstances are impacting the spending behaviour of Australian travellers, what actually creates a repeat buyer in 2022, and how you can carry management into your operation throughout a time of fixed change.
Matters embrace:
- The behaviours and psychology of the 2022 traveller
- Expectations round expertise within the period of lodge commerce
- strategy financial headwinds as an lodging supplier
- The ability of a easy and versatile tech stack to fulfill rising calls for
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